Lobby Attendant & Concierge
Lobby attendant staffing is at the core of our service offering. A great lobby attendant is the face of your building, greeting guests and welcoming residents home. They play an integral role in security, customer service, and building maintenance by liaising between tenants and other building staff, noting issues, and resolving complaints.
Royale Company’s expert front desk staff are hand-picked by company leadership for their professionalism and commitment to Old World customer service. We work with each client to find staff that best suits their values. As the first person many visitors see, your lobby attendant should be a powerful ambassador for your brand
Our lobby attendants and concierges are trained to:
Welcome residents and visitors
Manage visitor and contractor access
Package/key management through property software
24/7 emergency support and response
Customized uniforms to reflect your property’s culture
Fully trained staff and substitutes through our specialized program
Services
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Porter & Janitorial
Comfort and cleanliness go hand-in-hand. Royale’s talented porter and janitorial staff can elevate your property experience without blowing up your budget.
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Superintendent
Maintaining a high-rise building is a huge job. Even the most well-intentioned building managers can find the task challenging.
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Security Guards
Comfort is about more than customer service. Our managed security services will ensure your tenants feel safe and supported, 24/7.
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Valet
Royale Company is a provider of exceptional valet services for high-rise buildings.