About Us

Two Decades of Excellence in Property Staffing

Since its founding over 20 years ago, Royale Company has built a reputation as a trusted partner for property managers, developers, and HOA boards seeking reliable, professional staffing solutions. Today, our founders remain deeply involved in daily operations, strategy, and client relationship, ensuring the same commitment to quality that established our name.

FOUNDED ON SERVICE, BUILT ON TRUST

Our Story

Royale Company was established to solve a persistent problem in property management: inconsistent staffing, operational burden, and service quality concerns

We recognized that property managers needed more than just bodies in uniforms, they needed a true operational partner.

Over two decades, we’ve refined our approach, developed proprietary training programs, and grown into a leading concierge company serving residential and commercial properties. Today we operate across nine states and support more than 100 properties nationwide, delivering front-desk concierge, lobby attendant, doorman, janitorial, security, building maintenance, and valet parking services with the same hands-on leadership that defined our early years.

Our founders haven't stepped back—they remain actively engaged in management, operations, and strategic decisions. This continuity ensures that every client receives the benefit of decades of accumulated expertise and a genuine commitment to their success.

Our Client Portfolio

WHAT SETS US APART

The Royale Difference

Cornerstone Training Program
Every staff member completes our rigorous 6-day Cornerstone Training Program before placement. This comprehensive certification combines classroom instruction at our facilities with on-site training, covering:

Industry fundamentals and professional standards
Leadership and communication skills
Core competencies for each service role
Emergency procedures and safety protocols
Building technology and operational systems

Candidates must pass a final examination to earn certification. Once deployed, staff receive yearly refresher training to maintain excellence and stay current with industry trends.

Transparent, All-Inclusive Pricing
One flat rate covers everything: No hidden fees, no surprises, no budget overruns.
What's Included:

Recruiting, hiring, and background screening
Professional training and onboarding
Liability and insurance coverage
Full payroll processing and tax compliance
Benefits administration and insurance
24/7 supervision and management
Performance reviews and accountability
Guaranteed backup coverage for absences
Uniforms

No Additional Charges For:

Overtime, holidays, or sick-day coverage
Staff substitutions or schedule changes
Training or HR administration
Compliance management

Total Quality Management (TQM)
Our TQM program integrates continuous improvement across all operations. We systematically monitor performance, incorporate client feedback, and refine processes to ensure reliable, exceptional service that consistently meets and exceeds expectations at every touchpoint.

Operational Excellence
We don't just place staff, we manage them. Every client receives:

Dedicated account manager
24/7 supervision and support
Monthly on-site supervisor visits
Quarterly performance reviews
Proactive issue resolution
Comprehensive insurance and liability protection

TRUSTED BY LEADING PROPERTIES NATIONWIDE

Our Commitment

Property managers, developers, and HOA boards choose Royale Company because we deliver on our promises. While many know us for our reliable doorman services, our role goes far beyond staffing an entrance, we act as a true operational partner for the buildings we serve.

Our client portfolio includes some of the most prestigious residential and commercial properties across the United States.

We serve buildings that demand excellence—and we deliver it consistently, day after day, shift after shift.

When you partner with Royale Company, you're not just hiring a staffing vendor. You're gaining an operational partner committed to protecting your property's reputation, reducing your administrative burden, and ensuring your residents and tenants receive exceptional service.