Professional Doorman Services for Residential & Commercial Properties
Royale Company is a doorman company specializing in transparent, all-inclusive doorman and lobby attendant staffing with hands-on management nationwide.
Streamline your property operations, reduce operating costs, eliminate HR burden, and deliver consistent, familiar service your residents can rely on.
ROYALE COMPANY
Trusted by Leading Developers, Property Managers, and Investors Nationwide
OUR SOLUTION TO YOUR PROBLEM
Operational Efficiency Through Fully Managed Doorman Staffing
We provide fully trained, professional doormen, lobby attendants and further building concierge staffing, under one simple, transparent flat-rate fee. This ensures consistent service delivery, predictable budgets, greater cost efficiency, and the freedom to direct your attention to core property operations rather than personnel management.
Royale Company manages all aspects of concierge doorman services: recruitment, training, onboarding, payroll, benefits, compliance, scheduling, and 24/7 supervision, offering a seamless, end-to-end solution that elevates both service standards and operational efficiency.
BENEFITS
Benefits For Property Managers
What You Gain: Lower Costs + Operational Simplification
Benefit 1:
Cost Control
Reduce total property staffing costs through streamlined all-inclusive service. Eliminate recruiting, training, and management overhead.
Benefit 2:
Budget Predictability
Know exactly what you'll spend annually with our all-inclusive pricing model. No surprise costs, no budget overruns, no additional charges for substitutes, overtime, or training. Your doorman staffing operates on a flat monthly rate with simplified accounting and complete cost transparency.
Benefit 3:
Management Simplification
Stop recruiting, managing payroll, handling HR compliance, and responding to staff issues. Royale handles it all.
Benefit 4:
Operational Efficiency
Your dedicated account manager is your single point of contact for all doorman staffing needs—recruitment, training, payroll, compliance, scheduling, and quality assurance. They proactively manage staffing gaps, handle performance issues, and ensure regulatory compliance, so doorman operations run seamlessly without requiring your attention or intervention.
ROYALE COMPANY
80+ Years of Combined Management Experience
BENEFITS
Benefits For Tenants
What Your Tenants Experience: Professional, Familiar, Reliable Service
Benefit 1:
Familiar, Professional Staff
Royale's low-turnover approach means tenants see the same professional faces daily, who they recognize and trust.
Benefit 2:
Consistent Service Quality
Royale's trained doormen deliver reliable, professional service every day through our Cornerstone Training program. This comprehensive development focuses on service excellence, teamwork, and industry best practices—ensuring your building's service standards remain consistently high and aligned with evolving expectations.
Benefit 3:
Enhanced Security
Familiar doormen develop deep knowledge of your building layout, resident patterns, and emergency protocols. This institutional knowledge strengthens threat detection, response readiness, and overall security effectiveness—benefits that only come with staffing stability and continuity.
Benefit 4:
Better Amenity Experience
Professional doormen enhance your building's reputation and value, and create a pleasant, secure environment where tenants feel welcomed and cared for, enhancing overall living experience and satisfaction.
Benefit 5:
Advanced Technology & Monitoring
Royale's professionally trained doormen leverage technology: remote video monitoring, real-time patrol management, and integrated access systems. This technology-enabled approach enhances property security, accelerates response capabilities, and delivers a safer, more secure living environment for your tenants.
SERVICES
What Doormen Do
Comprehensive Doorman Services Covering Every Operational Need
1. Access Control & Visitor Management
Manage entry/exit, verify visitors, maintain logs, and integrate with your building's access systems.
2. Package/Delivery & Key Management
Receive, organize and track packages and keys through property software systems.
3. Resident Relations & Hospitality
Professional, familiar staff who know residents, provide warm greetings, and build lasting trust.
4. Communication Hub
Act as the central point of contact between residents, management, and building operations.
5. Building Operations Support
Maintain institutional knowledge of building systems, communicate resident needs to management, and support daily operations.
6. Emergency Response
24/7 trained response to medical emergencies, security incidents, and building operational issues.
7. Property Ambassador Role
Represent your building's vision, values, and brand, creating a pleasant, luxurious atmosphere that enhances your property's reputation and value.
FREQUENTLY ASKED QUESTIONS
Doorman FAQ
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All doormen and front desk attendants undergo comprehensive background screening through industry-standard providers, Sterling and HireRight, including identity, employment, criminal, and reference checks. Only fully vetted candidates are placed at your property.
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Transparent, flat-rate pricing varies by property size, location, and service needs. We provide custom proposals after a brief consultation. All costs are included—no hidden fees.
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Our dedicated account manager ensures immediate coverage. We maintain trained backup staff and guarantee fast response to prevent service disruptions.
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Yes. Many clients consolidate their doorman / concierge, valet parking, security, building maintenance, and janitorial needs with us, gaining streamlined coordination, consistent service standards, and one point of contact for everything.
Any further questions?
Please visit our FAQ page for detailed information
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